Terms and Conditions

Welcome to DeepSleep™ Pillows! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Information By using our website and services, you confirm that you are at least 18 years of age or have obtained parental consent to use this site. You agree to use this website for lawful purposes only and in accordance with these Terms and Conditions.

2. Orders and Payments

  • All orders placed on our website are subject to acceptance and availability.
  • We accept various payment methods, including credit/debit cards, PayPal, and other available options.
  • By placing an order, you are agreeing to pay for the goods and shipping charges (if applicable).
  • Prices and availability are subject to change without notice. We make every effort to keep our website accurate and up-to-date, but errors may occur.

3. Shipping and Delivery

  • Please review our Shipping Policy for information regarding shipping options, delivery times, and fees.
  • We are not responsible for delays in shipping or delivery caused by external factors such as weather, customs, or postal services.

4. Returns and Refunds

  • We offer 14-day returns for a full refund on all items. Please refer to our Return Policy for more details on how to return an item.
  • Items must be returned in their original, unused condition to qualify for a refund.
  • Refunds will be processed within 5 business days of receiving the returned item.

5. Product Information

  • While we strive for accuracy, the product descriptions, images, and prices on our website may contain errors or inaccuracies. We reserve the right to correct these errors and make changes to our products at any time.

6. User Accounts

  • You may create an account on our website to place orders or track your purchases. You are responsible for maintaining the confidentiality of your account and password.
  • You agree to provide accurate, current, and complete information when creating an account.

7. Privacy

  • Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

8. Prohibited Uses You may not use this website in any unlawful manner or engage in any activity that could damage, disable, or impair the website's functionality. This includes:

  • Using the website for fraudulent purposes
  • Attempting to access unauthorized areas of the website or our servers
  • Engaging in any activity that violates intellectual property rights

9. Limitation of Liability To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of products. Our total liability is limited to the purchase price of the products you have ordered.

10. Modifications We reserve the right to change or modify these Terms and Conditions at any time. Any updates will be posted on this page with a revised date. By continuing to use the website after changes are made, you agree to abide by the modified terms.

11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles.

12. Contact Us If you have any questions about these Terms and Conditions or any other aspect of our website, please contact us at support@deepsleeppillows.com.